Empowering Patients in Their Healthcare Journey

Give every NHS patient the tools, information, and support they need to actively manage their own health — reducing missed appointments, improving medication adherence, and delivering better outcomes for all.

★★★★★
4.8 / 5 Patient satisfaction score across NHS deployments
Patient using MediPulse AI health engagement portal on tablet
NHS patient accessing personalised health portal on smartphone

Technology That Puts Patients at the Centre of Their Own Care

MediPulse Patient Engagement transforms the relationship between NHS patients and their care teams — making it more transparent, more collaborative, and more effective through intelligent digital tools.

  • Personalised health portals accessible via web and mobile — accessible 24/7
  • Smart appointment booking with intelligent rescheduling and reminders
  • Medication management with AI-powered adherence tracking and alerts
  • Remote monitoring integration for chronic disease management programmes
  • Discharge support pathways keeping patients connected post-hospitalisation
  • Accessible design meeting WCAG 2.2 AA and NHS accessibility standards
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Everything Patients Need — Right in Their Pocket

Six core engagement modules that work individually or as a connected patient experience platform, configured to match your trust's specific pathways and patient population.

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Personalised Health Portals

Each patient receives a personalised digital health hub showing their upcoming appointments, test results, medications, care plans, and health goals — all in plain, accessible language tailored to their literacy level and language preference.

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Appointment Management

Intelligent appointment booking, confirmation, and rescheduling — integrated with NHS scheduling systems. Automated multi-channel reminders (SMS, email, app) reduce DNA rates by up to 67%, freeing valuable clinical capacity.

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Medication Reminders

AI-powered medication management with personalised reminder schedules, photo-guided dose confirmation, and adherence reporting to clinical teams. Supports polypharmacy management with a clear, visual medication timeline.

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Health Coaching

Evidence-based digital health coaching programmes covering chronic disease management, weight management, smoking cessation, and mental health. Personalised goal-setting with progress tracking and motivational nudges.

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Remote Monitoring

Connects with NHS-approved wearable devices and home monitoring equipment to capture BP, blood glucose, weight, oxygen saturation, and ECG data. Automated alerts notify care teams when readings exceed personalised thresholds.

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Discharge Support

Structured post-discharge care pathways delivered digitally — follow-up symptom checks, wound care guidance, medication changes, and direct messaging with the care team. Reduces avoidable readmissions significantly within 30 days.

A Patient Experience Designed for Real Life

Available on iOS, Android, and desktop web, the MediPulse patient app is designed to be simple, accessible, and genuinely useful for every NHS patient — regardless of age or digital experience.

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Smart Notifications Intelligent, well-timed reminders that respect patient preferences and avoid notification fatigue
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Multi-Language Support Available in 24 languages with automatic translation of clinical letters and care plan documents
Full Accessibility WCAG 2.2 AA compliant with large text options, screen reader support, and high-contrast mode
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NHS-Grade Security DSPT compliant, end-to-end encrypted, with NHS login integration for secure single sign-on
See the App in Action

Better Outcomes, More Control, Less Anxiety

Three core patient benefits — each backed by evidence from NHS deployments and patient satisfaction surveys conducted across more than 120,000 users.

01

Better Health Outcomes

Patients who are actively engaged in their own care consistently achieve better clinical outcomes. MediPulse tools support evidence-based self-management, helping patients understand their conditions, follow care plans, and recognise warning signs early.

38% fewer A&E re-admissions within 30 days
45% improvement in medication adherence
31% better chronic disease control metrics
02

More Control Over Care

Patients deserve to be active participants in their healthcare, not passive recipients. MediPulse gives every patient a clear, real-time view of their health records, test results, care plans, and upcoming appointments — putting them firmly in the driving seat.

Access test results within minutes of availability
Book and reschedule appointments 24 hours a day
Message care team securely without phone queues
03

Less Worry, More Confidence

Uncertainty and lack of information are key drivers of patient anxiety. MediPulse keeps patients informed at every step of their care journey — from appointment reminders and result notifications to discharge summaries and follow-up guidance in plain language.

4.8/5 average patient satisfaction rating
72% report feeling more confident in managing health
68% feel better informed about their condition

Works Seamlessly With the NHS Ecosystem

MediPulse Patient Engagement is designed to extend and enhance existing NHS patient-facing tools — not replace them. We connect and add intelligence to what's already there.

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NHS App Integration

Fully integrated with the NHS App via NHS login, enabling patients to access MediPulse features within the familiar NHS App environment or as a standalone app — their choice, their convenience.

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Patient Access Compatibility

Seamless compatibility with Patient Access, enabling GP practices using EMIS Health to offer enhanced MediPulse engagement tools alongside standard Patient Access features without any additional patient registration.

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SystmOne Patient-Facing Tools

Direct integration with SystmOne's patient-facing module, allowing clinical records, appointment data, and care plans managed in SystmOne to be presented in real time through the MediPulse patient portal.

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Hospital EPR Patient Portals

Connects with Epic MyChart, Cerner Patient Portal, and Lorenzo patient modules — aggregating hospital and community data into a single, unified patient view across the whole care continuum.

🔐 NHS Login
📊 NHS Spine
💊 Electronic Prescription Service
🗂️ Summary Care Record
📅 NHS 111 Online
🏥 NHS e-Referral Service

The Numbers Speak for Themselves

Outcomes measured across NHS trusts and GP practices using MediPulse Patient Engagement tools — independently verified through patient surveys and clinical audit data.

67%
Reduction in missed appointments (DNA rates)
45%
Better medication adherence rates
4.8/5
Patient satisfaction score across all deployments
38%
Fewer A&E re-admissions within 30 days

See MediPulse Patient Engagement in Action

Book a live demonstration tailored to your NHS trust's patient pathways. See exactly how MediPulse would work for your patients, integrated with your existing systems, in under 60 minutes.

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